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Tag: BBC

  • AI summaries turn real news into nonsense, BBC finds – The Register

    Inaccuracies that the BBC found troubling included Gemini stating: “The NHS advises people not to start vaping, and recommends that smokers who want to quit should use other methods,” when in reality the healthcare provider does suggest it as a viable method to get off cigarettes through a “swap to stop” program.

    As for French rape victim Gisèle Pelicot, “Copilot suggested blackouts and memory loss led her to uncover the crimes committed against her,” when she actually found out about these crimes after police showed her videos discovered on electronic devices confiscated from her detained husband.

    When asked about the death of TV doctor Michael Mosley, who went missing on the Greek island of Symi last year, Perplexity said that he disappeared on October 30, with his body found in November. He died in June 2024. “The same response also misrepresented statements from Dr Mosley’s wife describing the family’s reaction to his death,” the researchers wrote.

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  • AI chatbots unable to accurately summarise news, BBC finds – BBC News

    In the study, the BBC asked ChatGPT, Copilot, Gemini and Perplexity to summarise 100 news stories and rated each answer. It got journalists who were relevant experts in the subject of the article to rate the quality of answers from the AI assistants. It found 51% of all AI answers to questions about the news were judged to have significant issues of some form. Additionally, 19% of AI answers which cited BBC content introduced factual errors, such as incorrect factual statements, numbers and dates. In her blog, Ms Turness said the BBC was seeking to “open up a new conversation with AI tech providers” so we can “work together in partnership to find solutions”.

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  • Deborah Turness – AI distortion is new threat to trusted information – BBC Media Centre

    Of course, AI software will often include disclaimers about the accuracy of their results, but there is clearly a problem here. Because when it comes to news, we all deserve accurate information we can trust – not a confusing mash-up presented as facts. At least one of the big tech companies is taking this problem seriously. Last month Apple pressed ‘pause’ on their AI feature that summarises news notifications, after BBC News alerted them to serious issues. The Apple Intelligence feature had hallucinated and distorted BBC News alerts to create wildly inaccurate headlines, alongside the BBC News logo.

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  • The BBC asked marginalized groups how it could do better. They didn’t hold back. – Nieman Journalism Lab

    Participants told Kulkarni and his collaborators that, first and foremost, they viewed journalism as a form of oppression that had the same impact on their lives as the police. Journalism in general, and the BBC in particular, they said, felt like an arm of the state, and almost half of them refused to pay their license fee — essentially a legal permit that allows people to watch live broadcasts and forms the backbone of the BBC’s funding — out of protest against the BBC’s journalism.

    That doesn’t mean they don’t engage with the news, however; participants were incredibly news literate, Kulkarni told me, and preferred to get their news from other sources. Many people favored Al Jazeera recently, for example, because they appreciated its coverage of the war in Gaza. Often, people got their news from social media or simply word of mouth, and the majority of them were engaging with the news every day.

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  • Netflix’s UK audience reach overtook BBC1 for the first time last year – Deadline

    The unseating of Britain’s most popular channel may not have been permanent, but it represents a possible inflection point in the battle between traditional broadcasters and U.S. streaming giants. The BBC said it was “meaningless” to compare the entirety of Netflix with a single channel and that its portfolio had double the number of viewers of the Squid Game streamer.

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