AI prototypes for UK welfare system dropped as officials lament ‘false starts’ – The Guardian

Pilots of AI technology to enhance staff training, improve the service in jobcentres, speed up disability benefit payments and modernise communication systems are not being taken forward, freedom of information (FoI) requests reveal. Officials have internally admitted that ensuring AI systems are “scalable, reliable [and] thoroughly tested” are key challenges and say there have been many “frustrations and false starts”.